DonnyK

2012 Retina 2.3 GHz Intel Core i7 My friend was an Apple Genius for many years just tried a bunch of things, so let's if it works...

I've had a KMC 3 for a little over a month. It sits on my desk in my office and I play music or video sound from my Mac Book Pro over bluetooth. I bought it exclusively for this purpose and chose the Klipsch based on my affinity for the brand, the size and clean design and the exceptional sound quality upon auditioning it. There's a major problem, however. The issue I'm having is that regardless of how/what I'm listening to audio (Spotify, iTunes, Amazon Cloud, YouTube, HBO Go, etc) there are drops, glitches or breaks in the audio. These seem to be occurring primarily when I type or move/click the track pad. Once I stop using the lap top and let it set, it appears to stop and play without glitches and interruption. I was restarting the Mac Book, powering off, restarting and reconnecting the bluetooth on the KMC 3. This seemed to temporarily resolve the problem. It would go away for a day or so usually. Today I did it and the problem started up in about an hour and a half. I'm including a video illustrating what's happening. I'm hoping I don't have to warranty or return KMC 3 because other than this, I really like it.. Any help is greatly appreciated.