Jump to content

Amy

Moderators
  • Posts

    7313
  • Joined

  • Last visited

  • Days Won

    20

Posts posted by Amy

  1. I appreciate that...It certainly isn't easy for me when someone says "I have a channel out" because it can be caused by SO many different things! It's important to go over everything (speaker, wires, sub, soundcard, drivers, preamp, connections...etc), but sometimes I'll overlook something--and it's not easy since I can't actually see the set up myself.

    You--as a ProMedia owner--are the best trouble shooter (as far as which part is causing the problem) for this type of system! I can offer suggestions, but it's how throughly things are looked at and double checked that makes the difference.

    Thanks for your input.

    --Amy

  2. The biggest difference between the 4.1 and the 4.2 is the two separate subs, which tends to make it a little more complicated to use, but more flexible.

    Sound-wise they are very similar. You will likely only hear a difference at very high levels. You'll get a little less output from the satellites, and a little more from the subs in a 4.2 configuration..

  3. Go ahead and send that speaker into our warranty department for replacement. You can take off the control pod by sliding it backwards, so you don't have to be without your speakers.

    Send it to:

    Klipsch Warranty

    137 County Rd #278

    Hope, AR 71801

    Include a letter with your name, address, phone #, description of the problem, and a copy of your receipt or your order confirmation number.

  4. We do not have a ProMedia dealer in Israel, but we do have a Klipsch dealer you can try:

    T.R. Electro-Stereo LTD.

    Yosi Ben-Yehoshua

    15 Arlozorov St.

    Tel-Aviv

    Israel

    +972 3 5231253

    yosiben@netvision.net.il

    ------------------

    Amy

    ProMedia Tech Support

    promediatech@klipsch.com

  5. It is normal for the Promedias to be somewhat imbalanced at lower volumes. This is caused by a slight disparity in ohms for each potentiometer, which is very difficult to perfect. A way to counterbalance this is to lower your software volume on your computer, and compensate by turning up the volume control knob. The disparity is still there, but it is much less noticable at higher levels (10 ohms on one side vs. 20 on another is very noticable, compared to 410 ohms on one to 420 on another at higher volumes).

    Let me know if that doesn't help!

    ------------------

    Amy

    ProMedia Tech Support

    promediatech@klipsch.com

×
×
  • Create New...