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SeanL

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Posts posted by SeanL

  1. 10 minutes ago, Enoch Soames said:

    I followed SeanL's suggestion to do the 4-second press with the buds in the case.

    Sorry, I didn’t mean to do the 4 second press in the case; it seems to be it’s that press that’s generating errors because until the firmware is updated, it’s doesn’t work the way the instructions indicate. YMMV, but I didn’t hear that drum sound to indicate the earbud was turning off, and press too long, it resets the Bluetooth connection, so you have to then delete and re-pair on your phone.

     

    in short, when it says to do a 4 second press, put the earbud in the case and close it, which also turns the earbud off. So the order was, which worked for me:

    - Start the firmware update (which it forces you to do anyway)

    - When it says it’s starting the left earbud first and asks you to do a 4 second press to turn off the right one, put the right one back in the case and close it.

    - Wait for the left firmware update to finish (takes a few minutes). Don’t let your phone turn off during the update or switch to another app.

    - When it asks you to switch, put the left earbud in the case, take out the right earbud, close the case, and wait for the update to finish.

     

    Also, note that I was getting an error starting the equalizer at first, after the update was completed, but it worked eventually. And there’s already been an app update, which says it streamlines the registration process, perhaps it already addresses some of the firmware update issues.

     

    I checked after the firmware was updated as well that the 4 second press does then work as it should.

    • Thanks 1
  2. 8 hours ago, Jreyes61985 said:

    It's out, but it's broken.  Good luck getting it to actually update the firmware, and pass the setup step!

    Had some difficulty as well, the problem was getting them to turn off according to the instructions, it would cause them to reset instead. The trick was to use the charging case to turn them off instead (i.e., when it says to press the button for 4 seconds, just put the relevant headphone back in the case).

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