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Showing results for tags 'sub-12 warranty '.
Hello, I had a Klipsch Sub-10 that failed (started to blow fuses) and sent the input panel into a person who repairs electronics, audio equipment including subwoofers. He stated he would need to determine if the SUB-10 input panel could be repaired. After a couple of weeks he sent back an email stating he was able to repair part of the subwoofer input panel but was still trying to determine if he was able to repair another part of the subwoofers main board. (input panel) Eventually I heard back from the repair person that he was able to repair the SUB-10. I have this stereo system with two Klipsch book mount speaks installed in an RV main area with stereo system is approx. 8 x 14 so a SUB-12 is a bit of an overkill. He sent the input panel back and the SUB-10 now works perfectly for the small space I have it installed. During the time the SUB-10 was in the repair shop, I purchased a new Klipsch SUB-12 and added an extended 4 year warranty (included shipping both ways) that would start after the manufacture's 2 year warranty expired. I decided to try and sell the SUB-12 as it's taking up storage space. The problem I'm having with the new SUB-12 with warranty is I was told by Klipsch once you purchase one of their products such as a SUB-12 the warranty is only good for the original purchaser and can't be transferred unless it has a gift receipt. I'm not really certain what a gift receipt is or why it would make any difference. I have the SUB-12 advertised it as a sub-woofer with an extended warranty that starts after the manufactures 2 year warranty expires but was wondering if there's any way to include the two year (from time of purchase) Klipsch warranty as well? Most items I've purchased the manufacture's warranty is honored when transferred to a new owner.