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I took another look on Amazon for the Custom 3's. The $109 is a good price but they want over $50 shipping to Toronto, which is a deal breaker for me. Tomorrow I will go back where I bought the S4's and see if I can reach a deal with them.

I've been searching the net for 2 hours and can not come up with any info, blogs, forum post on fake Klipsch earphones. Lof references to other brands but so far not Klipsch. On the other hand, reading about the kind of cable issues many have had with these earbuds, knowing there will be no support is tough. Without knowing how others have treated their equipment, I do wonder though can't you just be careful with them and they should be fine.

By the way, I also was looking at the Custom-3's that are for sale on Amazon for $109. I know they are not from an authorized dealer and that is making me a bit nervous, but for such a good price it might be worth the risk.

Thanks for the reply. I do plan on at least talking to the store I bought them from (Bay Bloor Radio in Toronto). I don't expect them to do anything for me but you never know they may offer me some kind of discount or something. Earlier today I was talking to a freind of mine who is a proffessional musician and he was telling me that he is not familiar with Klipsch (except that he knows they are good quality) but that he highly recommended the M-Audio series of in ears. I have not listened to any of the M-Audio ones but I have listened to several different brands in the $100 - $150 range and nothing sounded as good as the S4's to me. But what do I know, I'm just a music fan. I think the IE-10's are around the same price point as the S4's. Anyone familiar with them? My friend has the IE 20XB which would be more in the price range of the X5. Can anyone offer an unbiased comparison? I wouldn't hesitate to replace my S4's but I am also getting the urge to go with the X5 if I can find a set for a resonable price.

Sometime last night my Klipsch S4 headphones got into a dispute with my dog and lost. My dog is 12 years old and has never really had any events of chewing like this. He pulled them off my bedside table and chewed them into pieces. I found parts of them all over my room. I have only had them for 4 months and they sounded amazing compared to any other set I have tried. I guess once the initial shock subsides I will have to look into replacing them. Although I was very pleased with the s4 I am wondering how much of a difference it would make to step up to the X5. I have a tight budget but sound has always been the one area I am willing to shell out for. I guess my question is how much nicer do the X5's sound compared to their extra cost (for someone who will struggle to pay the extra cost)