poston8

Hello, I requested help here a few days ago. Several of you kind people sent suggestions. I then emailed service@klipsch.com requesting their help. They answered within an hour, then parts sent me an email with the cost and number to order. I ordered the replacement KD-103 drone or "passive radiator". The part came today. I replaced the part and problem fixed!!! The cone had come apart from the material in the back. Could probably glued back together. I am thrilled with the sound of the KG 4.2's and the service from Klipsch. Man, if I can ever afford a bigger and better set of speakers, I will certainly buy from Klipsch. Question: I ordered two of the drones or "passive radiators", so should I go ahead and replace the other one or just hold the spare until needed. Thanks for everyones help. Bill

Thanks to all for your help and suggestions. After sending my original plea for help I decided to email support@klipsch.com and an amazing thing happened. Within an hour support had answered me and suggested I needed a replacement "drone" or what they commonly call a "passive radiator" and forwarded my request to parts@klipsch.com and they emailed with the price and phone number to call and order. Thinking they knew more than I did, I immediately called and placed order for two. It only cost $28.13 each and no shipping charge. I am still in shock with this kind of service from a company on a product I bought used and is probably 12 to 14 years old. Unheard of in USA. They said I would have it withing 5 to 6 days. I will let you all know what happens. Thanks again and wish me luck. Bill

Hi Gil, Thank you for the very nice reply. I will try all the suggestions you made and get back to you. I do love the speakers and when running them with medium volume they are great. Bill

Hello, Just bought a used pair of KG 4.2's and love them but I have a problem. When at high volume one of the 10" woofers has very bad bass distortion. Sounds like the cone is actually hitting the speaker frame. If I place a finger or hand on the cone it reduces the distortion or if I reduce the volume it also reduces the distortion. Is this something I can repair myself, if so, how? Of do I just need to take it to a repair shop? The cones and rubber that moves around the cone is in excellent condition. The speakers are really nice at medium volume and I want to keep them. I just want to turn up the volume occasionally without the distortion. Thanks for help. Bill