Seller blamed UPS. Klipsch says $5 and solder job will get it done. I'm playing them right now - wire wrapped around remnants of terminal held on by electrical tape. The seller agreed to kick back $150. I think I let him off a little easy, as the base on one speaker separated from rest of cabinet - again, he blamed shipping - and there is a pretty long scratch on one cabinet that he says wasn't there when he boxed it. Oh well, another Forte I auction went for $75 more, so maybe I came out of it OK.