DEC

With all due respect to Amy, a cottage industry has obviously sprung up to deal with repairing/replacing the problematic ProMedia DIN plug (as Mister_Clean is not the only business in the aftermarket to deal with this problem) ... so there has to be a sufficient amount of defective DIN plugs out there to justify the business need and to sustain it. While Amy is correct that the issues surrounding no sound coming out of either of the satellite speakers and/or the woofer unit could be due to a number of potential issues, the fragile and sometimes defective DIN plug associated with the control pod module cables is clearly one that a number of Klipsch ProMedia owners have experienced. In this specific regard, I would characterize it as a known and prevailing issue (from the perspective of a consumer and Klipsch customer).

Just a follow-up to say that I am back in business with a new DIN plug end on my control pod cables that Mister_Clean took care of in short order (and for a reasonable price). Beyond that, it seems to me that Klipsch has a definite (and chronic) problem here that they are well aware of. While I like Klipsch speakers, this does not speak well of Klipsch as a company who sells a product that is either defective out of the box, or may well go belly-up down the road when the DIN plug finally bites the dust. Just my 2 cents.

OK ... after reading all of the various threads and posts on the subject of bad/damged DIN plugs, I became convinced that this was my problem. As a quick and fairly painless check, I unhooked my right side speaker from my other ProMedia 2.1 set up and plugged it into the first system in place of the malfunctioning right speaker. Viola! The green light came on, and good quality sound was coming out of the right and left speakers as well as the woofer. I am just glad that something else didn't get shorted-out or fried in the process of the DIN plug going south. I was planning on calling Klipsch's technical support group tomorrow about all of this, however, I am not going to bother as it appears that they are not all that helpful and I see no reason to replace the entire Control Pod on the right speaker just to replace the damaged DIN plug (to the tune of $22.80). Moreover, if I did go that direction, I would still have the weak and damage-prone DIN plug that could go belly up all over again. I am instead going to get my DIN plug replaced by Mr Clean (via his eBay store) for $9.95. In this way, I can end up with a superior DIN plug that will be way stronger than the Klipsch design.

New member here. One of my two ProMedia 2.1 set ups has decided to act up. Not only does the right channel not work (no green light and no sound), but there is also no sound coming out of the woofer. I checked the single screw-out fuse on the back panel and it looked OK. The DIN plug was a bit bent (from the perspective of the outer plastic sleeve versus the inner metal housing), but all of the pins were straight. Here's the really weird thing ... a low level of sound is coming out of the left speaker, however, this is only when the Main Volume potentiometer is turned all the way down on the right speaker. In other words, the Main Volume control is working in reverse ... if I turn it up, the sound in the left speaker goes down, and when I turn it down, the volume goes up (although it never gets very loud at all). I have tried plugging jacks in and out, and turning the main power switch on and off, but to no avail. Since not only my right channel isn't working, but the woofer isn't either, does anyone have any ideas what is likely the problem with my unit?