mjlenz

I would think it should still under warranty. You should check that option out.

I was told by Best Buy that the warranty was longer than two years and my repair was taken care of free even though it faulted after the two year mark. Call Klipsch or take it to where you bought it from and they will help you out.

Glad you got the problem resolved. I say Klipsch is a sweet speaker and obviously their service is great. As I said before I'll stay with Klipsch.

I can't find the repair sheet that I got from Best Buy when I had my speaker repaired last year but I'll keep looking and post it if I find it. At first Best Buy told me that I would have to pay to have it shipped and repaired but I told them I thought it was under warranty still so the guy at the repair counter looked it up and that is when he told me that it was under warranty for I thought 6 years but could have been 5 I guess. That was for everything too. I now remember that I called Klipsch and they told me that since I bought the speaker at Best Buy that I needed to send it in through them, Best Buy gave me a bit of run around but when I called their bluff they were really helpful then. I have also heard that Klipsch sometimes will just send the amp to you so that you or they don't have to pay for the expensive shipping of the sub. I'd like to know what Klipsch tells you when you call them. Please post your results, hope you get your problem resolved.

Are you sure your speaker is out of warranty? I took my speaker back to Best Buy and they sent it back to the factory, they said it was under warranty for 6 years. As long as you have the receipt then Klipsch pays all shipping plus replacement of the bad component. At least that's what they did for me. Otherwise you could try calling Klipsch directly or emailing them. I'll be buying more Klipsch in the future!

I wonder if Klipsch is ever going to reply to my question?[^o)]

I just had my sub sent in a little over a month ago. I bought my at Best Buy (black friday or whatever they call it) and I took it back there. After jacking me around at the service counter telling me I had to send it into Klipsch and I argued that Klipsch told me to send it in through best buy they sent me over to the Geek Squad counter. Once at the Geek Squad counter they tried to tell me that I would have to pay some high dollar shipping and other repair fees until I told them I thought it was still under warranty. They looked the warranty up and said that it was good for 5 years. My speaker was under 2 years old by a couple of days but I have it on a document from the Best Buy Geek Squad that it is covered under warranty for 5 years. Anyhow I have the speaker back now (no charge) and it is working like it should again. I would call Klipsch if I were you and see if that place that you bought it from is an authorized dealer. Klipsch should get involved if they are and should help you out with it. Bottom line is according to my document from Geek Squad, that I have stowed away for future reference, the speaker warranty is for 5 years. That's a hell of a warranty, to bad you're going to need it from what it looks like[].

Are you telling me I can remove the bad amp and return it to Klipsch and Klipsch will ship me a new one with an RMA? How much is another amp since Klipsch doesn't have to do anything except ship the new amp back? I would think it would be less than $60 since Klipsch would have no time in bench labor and less shipping then it would be if you had to ship the whole speaker back to me. I'm curious as my amp is also bad. I have had my speaker for 1 year and 11 months so I will take it back to Best Buy to return it under warrenty this time. Believe it or not I bought the speaker during the Black Friday special. I would still like to know about the other deal you are talking about in case I need to contact Klipsch about this problem in the future. Thanks, Michael