veeraganesh

Hi Professor I was in touch with Klipsch.co.uk and was told to return the headsets to their base in Ireland. They advised me they will try to repair or will replace. The guys name is ED CORKERY. His email address shows me TNS? While he is the one replied to info@klipsch.co.uk and telling me they don't deal with headphones and asked me to contact TNS. I really don't know what's happening! Any way I will return my buds and see what they will do. Hope they will return something working rather then sending me back same or saying they didn't receive any.

Thanks Professor. My contact details are veeraganesh@o2.co.uk and mobile +447515266203. I really appreciate someone responding .

Hi I bought Image X10 in UK and I can see the wire is getting cracked on the top of the buds ( I saw some one posted same problem on the forums). I cannot believe that Klipsch lacks support in UK! I called klipsch UK and they advised genserve deals with headphones. I rang them and they say TNS distribution supports and they gave me genserve number for support.I am getting forward and backwards, but getting no where. I am really frustrated and disappointed at the support. I paid premium amount and the support is terrible. I hope some one read this and respond if Klipsch cares about their customers. The headphones are bearly 4 months old. I wish I bought Shure ones.