YUL

That was exactly my point. People have to spend time and money trying to repair a design flaw on a pair of headphones that weren't cheap to begin with and all this because everybody wants to use them as long as possible. Maybe somebody from Klipsch is reading this post.

Hello Klipsch aficionados, I have been using for less than a year a pair of S4i with exceptional results: audio quality is superb, no complaints about the buttons, all in all rave reviews with a single exception. The Achilles’ heel of these headphones is by far the way the cable is connected to the 3.5 mm jack. After three or four months of use (I am an extremely careful person when it comes to electronics, so they weren’t abused in any way) the black rubbery tube that holds together all the wiring simply slid out of the black cone that houses the 3.5mm at the other end. I used some super glue and slid back the tube into the cone and for a while (couple of weeks) everything was perfect. Then, the tube, although still held inside the cone by the glue, started to tear apart right at the rim of the cone and the (coloured) cables inside became visible. I wrapped some black electric tape around the whole joint hoping to stop the tear and not have the cable severed. Has anybody had a similar experience? What’s to be done in such case? I bought my headphones from amazon.com, but I live in Canada so I am not even sure the warranty still applies. Thanks for reading all this and for any ideas you might share, YUL P.S. I apologize but I have one last thing to say; compare, out of sheer curiosity if not anything else, the way Sennheiser for example (but cheaper manufacturers as well) reinforces that area; where the cable meets the jack it has been forever the weakest zone of any pair of headphones

Through the present posting I want to publicly present my thanks and gratitude to a KLIPSCH employee for the kind and generous way he/she choose to offer help. It is through gestures like this that great people and great companies distinguish themselves from regular ones. Best of thoughts, Cornel

Hello everybody, I am using a pair of Klipsch Image S4i and the other day I've lost one of the LARGE sized eartips. Can anybody help me get one or a pair of LARGE silicone eartips? I am willing to trade one of the other sizes I have (small, medium and like a double mushroom one)for a pair of Large. Thank you very much from Montreal, Canada, CG