Hi Amy,
I have just purchased a pair of Image S4i and, like in this thread, on removing from the box I noticed that the cables were tightly kinked in places. The kinks all appear in the small diameter cables that run from the earpieces to the remote. Can you point me in the right direction for some help? - Although they appear to work ok they are not cheap headphones and I was very disappointed to see this when unpacking them. I would like the earphones replaced or a refunded, as I consider them damaged goods.
Thanks,
Stuart
