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I finally got my repaired amp back from Elliott after about 10 weeks. I guess I can call off the dogs []

Update! I finally received my repaired amp back from Elliott this week. The amp now works and my Klipsch system is finally back together after having sat in a closet for the last couple of years. Woohoo! So in the end I sent Elliott 3 emails, left one voice mail and filed one complaint with PayPal. The whole process took about 10 weeks from the time I shipped my amp to him to the time I received it back. The only contact I had with Elliott after I paid him back in November was an email with a package tracking number. Definitely not good customer service on his part. If you choose to do business with Elliott in the future, most likely it will take at least two months (not 20 business days as he quote) for the repair and you probably won't hear from him until your repaired part ships.

FYI, the phone number listed on Elliott's web site (http://elliot-tronics.com/) does still appear to be valid. The voice mail message does mention Elliott by name. I've left a message so I'll see if he bothers to return my call. Contact Information Email : eliott4113@yahoo.com Phone : 469-644-6049 Address : Cedar Hill, TX

So DrOctaCoG, did you show up on Elliott's front porch with a baseball bat? Maybe now we know why he's no longer responding to email []

Thanks for posting the information about contacting the Cedar Hill Police Department. I was starting to think that maybe I should research how to file a small claims court case against Elliott. I've already filed a dispute with PayPal. I'll wait to see if anything happens with PayPal. I've pretty much written off ever getting my amp back from him. At this point I'd just like to get my money back.

Just to let everyone know, if you paid Elliott via PayPal, you only have 45 days to file a dispute. If the transaction is older than 45 days, PayPal will still try and contact Elliott to request a refund but they won't guaranty a refund at that point. I would strongly recommend everyone (who paid Elliott via PayPal) contact PayPal and let them know what's going on. PayPal will close his account if they get enough complaints. I'll post more once I've heard back from PayPal about my dispute.

I too am waiting to hear back from Elliott Sanchez about my Klipsch 5.1 Promedia Ultra amp that I shipped to him in November. The last email I received from Elliott was on November 17, 2010. I have sent him 3 follow up emails since then but have yet to receive a reply. His web site (http://www.elliot-tronics.com/) lists a phone number but I haven't yet tried calling it. I will try and call him next week if he doesn't respond to my last email.