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Dave Cawley

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Posts posted by Dave Cawley

    Heritage reviews?

    in 2-Channel Home Audio

    Posted

    Because I dared to comment on the prices in the UK being so very high, Klipsch have just locked the thread! So much for the community spirit?

    Just watch, I'll be banned next? Just to remind you all, I am the largest retailer of SME tonearms and turntables in the UK, and I wanted to embrace Klipsch too..................

    Dave

    Heritage reviews?

    in 2-Channel Home Audio

    Posted

    Hi Mustang

    Three weeks later and still nothing for Klipsch!!

    We don't do on-line selling as we prefer to talk to customer to see what they need, what their expectations are, and what can afford. However my SME prices are arguable the best in the world, but you need to contact me directly at dave@SoundHiFi.com

    Regards

    Dave

    Heritage reviews?

    in 2-Channel Home Audio

    Posted

    Guys

    This is a sorry tale! I retail niche audio products and last year was the biggest retailer of SME turntables and tone arms. We decided to look for something as stable with as much heritage as SME. We looked at Tannoy, but on the samples I saw at a Hi Fi Show the crossovers had dry joints!!

    So a quick flight to Munich in Germany to visit the "Hi End Show". And there was what we wanted, Klipsch in a room, and a man from Klipsch USA! We chatted and I said I would be in contact. I did and heard nothing. So over a period emails were sent and or forwarded to:

    Gavin Reeg global training specialist

    Amy Unger marketing

    Oscar Bernardo sales rep for Europe

    Jill Escol director of marketing

    Rene Rijneveld director sales and distribution

    Still nothing..................... A week later, still nothing............

    I had offered to put two or more of the Heritage Series on permanent demo. In fact if my arm was twisted I would put all four models of Heritage on demo giving the only such facility in the UK.

    My problem appears to be that there is no UK distribution, only a very helpful company in Northern Ireland. If I go that route and take the USA street price, add 10% or $150 for shipping (each), then add 5% import duty, then add our compulsory 20% sales tax, well that would be an equivalent retail price? Rather higher, but with shipping, duty and tax, that would be expected. However you have to take that big addition and then add on another 61%

    If that isn't bad enough, Klipsch are steadfastly refusing to answer any e-mails.

    I'm trying hard, and still hopeful of a solution. Any help greatly appreciated.

    Regards

    Dave

    Marantz Reference Series

    in 2-Channel Home Audio

    Posted

    sale.jpg

    Actually it's an old photo. Here is how it has been for a year and as it is right now. Here in the UK they are called the "Marantz Legendary" series. The power amps are so heavy that I cannot lift one by myself.

    The preamp really needs to go on top where the multi-turn volume control is much easier to use.

    Regards

    Dave

    Heritage reviews?

    in 2-Channel Home Audio

    Posted

    Jill Escol (director of marketing) has also forwarded my e-mail to Rene Rijneveld (director sales and distribution at Klipsch).

    So with Amy, Jill, Rene and Oscar Bernardo (sales rep for Europe) all on the case I hope for some news soon!

    Oh, and not forgetting Gavin Reeg (global training specialist) who started it all at a meeting in Munich!

    Thanks guys

    Dave

    Heritage reviews?

    in 2-Channel Home Audio

    Posted

    Great to see you here Dave. If anyone is looking for SME gear, Dave's the man.

    Thank you for that! You can see some pictures of my visit to the SME factory here

    Last year I was the best selling retailer for SME and next year I hope to achieve the same for Klipsch Heritage!

    Thanks

    Dave

    Heritage reviews?

    in 2-Channel Home Audio

    Posted

    Hi Chris

    Actually I want to sell Klipsch Heritage in the UK and offered to have La Scala and at least one other on permanent dem. Which is why I'm surprised that after making the effort to travel from England to Germany, and meeting Klipsch there in Munich, that Klipsch won't return my e-mails? Anyone know the CEO or Marketing Manager?

    Thanks

    Dave

    Heritage reviews?

    in 2-Channel Home Audio

    Posted

    OK, thanks for that. I had wondered why I couldn't find anything.

    I could get all Heritage models well reviewed in the UK, in a magazine you can buy in Barnes & Noble. However after travelling from England to the Munich Hi End show in Germany, and having a long conversation and exchanging business cards, I can't get any replies to any of my e-mails from Klipsch USA.

    Glad you liked Dartmouth, call in next time, or come to stay? I'm Deputy Mayor at the moment, second best I suppose..............

    Regards

    Dave

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