I received my new S4 earphones yesterday. They were purchased from and shipped by Amazon. The volume is low and the bass is extremely weak. Since good bass is a claim of these earphones, I'm perplexed. I'm using them with a SanDisk mp3 player. The original earbuds sound better than the S4 earphones. The $10 pair of Sony earbuds I bought are light years better than the S4 earphones. Do the S4 earphones require more power than lesser priced earphones? If so, I'll just keep them until I buy a new smartphone. If they're faulty, back they go.