Hello forum, I am writing here because I do not know where else to turn to. I bought some THX Ultra 2 speakers in 2009. I now live in Canada, and have a blown compression driver in one or possibly two (fronts), and I'm not sure what to do because Gentec is refusing to honor my warranty claims, saying I need to ship my speakers back to the US (in Las Vegas!) where I bought them. This is outrageous. I paid top dollar for my speakers from an authorized dealer, and I expect my warranty to be upheld.
Has anyone else had problems with Klipsch warranties in Canada? I have valid receipts and the date of purchase is far within the warranty period of 5 years.
If someone from Klipsch could please answer me so I can get back to enjoying these speakers, my TV sound sucks!! thx