[Replacement eligibility?]

@penguinox

Were you able to send your headphones for warranty?

I sent mine last week.

[Replacement eligibility?]

Hey,

It sucks your s4 stopped working. I've had that happened to me twice. They are really good soundwise but quality isn't so good.

You should be eligible for a replacement if you bought them from a legit seller. You only need to send the head phones back(without the silicon buds). As of what they'll send back, ymmb. The first time I claimed warranty, they sent me new headphones. The second time, I was sent an unopened new retail box.

Goodluck.

[2nd pair of S4i II stopped working [:@]]

So, last Sunday my s4i (II) stopped working again. This time the problem is a bit different. Only the mic does not work. The rest works fine which I find strange. I thought the remote and mic would give up at the same time.

[Warranty Question on Headphone, Would like this answered.]

Any updates on this?

[2nd pair of S4i II stopped working [:@]]

Holy! 3 pairs in 5 months.
There weren't a lot of bad reviews on amazon when I bought them. Now I regret getting them.

Turns out one of my colleagues has one too and he also had to send his for a replacement.

It's been a month since I sent my earphones back and I haven't heard from anyone yet.

Can anyone please tell me who to contact?

I've sent an email to service@gentec-intl.com as they deal with the warranty in Ontario and haven't heard from them yet either.

[2nd pair of S4i II stopped working [:@]]

Hi all,

I've had my S4i II since last december(2012). They worked fine till end of March and had to send them in for a replacement. My left channel had stopped working. Now this week, my right channel and my mic/remote stops working. I am really pissed. I've been carrying them around in the case since I got the first replacement pair. I am very disappointed with the build quality of those IEMs. I know there's a 2 year warranty and I will be sending them again this week, but I am just very annoyed that they are not lasting long enough.

[S4i (II) slips off when moving]

Hi,

My S4i (II) arrived this Wednesday and I am loving them. I am using the Medium tips and they seal really well.

However I have a slight problem with them. They slip off after a while when I am moving(walking for example). They earphones do not slip off when I am sitting at a desk.

Does any of you have any tips for me?

Also, I would like to add that the S4i (II) remote and mic work on my Blackberry as well! (YMMV)