I'm sure I'm the only one reading this topic at this late date, but just in case..... I still use and love my IFI's, but have had the same problems talked about here. The most recent was the dock not responding to the remote. Since I have two, trouble-shooting is a little easier. Short story is when you hold down the play/pause button on the remote, it suspends the dock, and you have to hold down that button again for at least 3 seconds for it to respond again. I read about that somewhere, tried it, and it worked!