[Klipsch ProMedia 2.1 THX Certified Computer Speakers - Issue with L/R Channel and Volume]

Hi All, 

 

I have had a set of Klipsch ProMedia 2.1 THX Certified Computer Speakers for almost 10 yrs. Recently, the right satellite speaker (the one with the pod) on the set I had was producing very low volume compared to the left however the sub was still thumping great. I thought it was the sound card on my pc so I had a spare and replaced it. No difference. I swapped the wires in he sub thinking maybe I goofed when I reconnected them (I just moved to a new home) That wasn't it.  I tried a different source with both the audio out plug and via the aux input on the pod and checked the balance with the same results. I figured well its just the satellite so being that I just couldn't find a replacement satellite (with pod) I opted to purchase a new set via amazon. They arrived today. 

 

The new set were a little different in that they had the VGA type input for the pre-amp whereas the old set had a din plug running from the pod. I set them up and tried them out. I was still having the same issue. The left satellite worked fine and the sub was thumping but the right (with the pod) was almost inaudible.  I was baffled. I tried a different source.  Still low volume on the right side. 

 

The next thing I did was swap the wires going into the sub from the satellites (left channel satellite into the right inputs and vice versa) All of the sudden I have full volume in both speakers. That's great BUT...but now I run the sound test on the balance in my sound card the left channel audio is in the right side and vice versa. 

 

What's the deal??? Why can't I get the right channel to play at proper volume when they are input to the proper channel on the sub? Why is it only when I swapped the inputs do I get full volume on the satellites? 

 

Thanks in advance for any insight!

[Right Channel Completely Dead]

On 8/21/2019 at 11:34 AM, Catch1 said:

I've used the Klipsch ProMedia 2.1 THX system for many years and loved it.  However, the right channel on my system has stopped outputting any sound.  That includes to both the pod and the sub-woofer.  I have verified this by swapping wires on the back of the sub-woofer and by also swapping the wires from the sub-woofer to the pods.  Both pods work fine.  

 

I've also used the audio balance on my computer to isolate each channel.  When I push the balance all the way to the left, the left pod is outputting sound and the sub-woofer is thumping away.  When I push the balance all the way to the right, both the pod and the sub-woofer are silent.

 

Can anyone suggest something I can check on my system to determine where the failure is happening?

 

Thanks.

Hey, 

 

Did you ever figure out what the issue was with this?? I ask because as of late I am having the same issue. The right channel is not completely dead but the volume is significantly lower than the left. I have done the same as you and even tried different sources to see if it was maybe something with my sound-card in my pc. Unfortunately I am thinking its just an issue with the satellite and will have to be replaced. I wish I could just buy the single speaker though rather than the whole set.