Melting735

It ends up very funny. I exchanged a bar for a later serial#. The sub connection works with no issue now, but the rear ones had little volume with volume maxed. Update has been done, no luck. Very disappointed!

I did purchased it recently from best buy. I am still able to return it or exchange. I do want to get a good one because I like the sound especially after the holiday discount. In case of exchange, how to make sure it's a late enough model by S/N?

Hello guys, I had the same issue. Every time after I shut down the sound bar for a longer period of time or after the bar goes to sleep, the subwoofer won't reconnect unless I power cycle it. I already did the firmware update according to the video instruction. USB drive was in FAT32 format. After entering the serial #, there was only one update, Version: v83a (S/N: 106655719110001 - 106655719242000). The update process looked smooth. However, this doesn't really help. I still have to do the plug/unplug thing. Did the firmware update actually solved this issue for you guys?