[Bar 48 Subwoofer disconnect]

On 1/2/2020 at 5:48 PM, FMnoise said:

Melting735: From recent data on Klipsch's support page, BAR 48's starting with S/N: 106655719280001 appear to be the most reliable models (they have the newer PCB's and 2.4Ghz wireless feature which fixed the sub-woofer pairing problem). Many sellers still have older, defective models in their inventory so I would recommend checking the S/N of any replacement/exchange models before walking out of the store. These modules have been through several revisions so try and get the latest model and then be sure and update it with the correct firmware file before use (because they all shipped out BEFORE the recent firmware updates could be applied).

It ends up very funny. I exchanged a bar for a later serial#. The sub connection works with no issue now, but the rear ones had little volume with volume maxed. Update has been done, no luck. Very disappointed!

[Bar 48 Subwoofer disconnect]

On 12/31/2019 at 4:04 PM, FMnoise said:

If they can provide you with a new exchange model, please make sure it is one of the lastest models (by S/N). Many, not all, of the recent models appear to work well. Klipsch provides warranties when you purchase it through them direct or one of their authorized dealers (at this writing, Crutchfield and Best Buy). If you purchased it from a non-authorized dealer (gray market, like Amazon or ebay), then your only recourse is with the seller.

 

 

I did purchased it recently from best buy. I am still able to return it or exchange. I do want to get a good one because I like the sound especially after the holiday discount. In case of exchange, how to make sure it's a late enough model by S/N?

[Bar 48 Subwoofer disconnect]

Hello guys, I had the same issue. Every time after I shut down the sound bar for a longer period of time or after the bar goes to sleep, the subwoofer won't reconnect unless I power cycle it.

 

I already did the firmware update according to the video instruction. USB drive was in FAT32 format. After entering the serial #, there was only one update, Version: v83a (S/N: 106655719110001 - 106655719242000). The update process looked smooth. However, this doesn't really help. I still have to do the plug/unplug thing.

 

Did the firmware update actually solved this issue for you guys?