[Klipsch P39F Thanks Klipsch]

9 hours ago, Schu said:

Wow... that's awesome. What was the situation and how did the interaction take place?

Emailed Australian Klipsch Reps with photos of the woofer suspension falling apart. Said it was a manufacturing fault and I want something done. They were out of warranty but argued that woofer failures on a $20K set of speakers after seven years was not acceptable. Klipsch USA asked for my serial numbers and dispatched six replacement drivers, all matched pairs.

 

On another note I did try and re-cone the woofers but they are not serviceable.

[Klipsch P39F Thanks Klipsch]

Big thanks to Klipsch for replacing all six woofers on my circa 2012 speakers. They were out of warranty but Klipsch went out of their way to back their product.