Jump to content

Anamitra

New Members
  • Posts

    1
  • Joined

  • Last visited

Posts posted by Anamitra

  1. Hi,

     

    Greetings!

     

    I have been using the R12SW subwoofer for almost 3 years now, and hands down I am always in love with it!

     

    I recently shifted homes, and the entire audio setup was uninstalled and reinstalled completely by me. Can’t just let anyone else touch it.

     

    However after installation, when I touched the on-auto-off switch behind the subwoofer, I got a pleasant electric shock. Unfortunately I don’t have a voltmeter, and using an electric tester I found power at every metallic part of the subwoofer (be it screws, switches, line in ports).

     

    (PS : range of electric tested is 110-240v)

     

    I disconnected the RCA cables, changed the power source : but all this did not solve the problem.

     

    Can you please advise what can I do next? Do you feel there is a loose connection inside the chassis, or a foreign object there which is causing this power leakage? 


    Due to these pandemic times taking it to a service center is not an option.

     

    Thank you so very much for your suggestions!

    Best regards

    Anamitra

    54F0C5C7-38E9-42F4-B9EA-27D19E842BBF.jpeg

×
×
  • Create New...