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Klipsch ProMedia Heritage 2.1 doesn't turn on.


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Just received a Klipsch ProMedia Heritage 2.1 unit, but it doesn't seem to want to turn on. No LED light appears in the front of the subwoofer, and I haven't been able to hear any sound from it.

Is that a common occurrence? Any known fix before I return the unit? 
I tried the reset procedure without success.

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