SVSErik

Hey Jack; Please call me tomorrow at 703-845-1472. As Tom said we're going to send out a replacement ASAP but I need to confirm some things before we can send it. We definitely are having some sort of communications problem between us and you because I never received the email you said on the phone you would send.

Hey Frzninvt; I apologize if I never called you back. If you're who I think you are from your location ("person at extension 6736"?) then I believe I left you a message on your voicemail the day you called. I left a message again today because of this message. As Tom mentioned I might have written a typo when I jotted down your number (so you won't get either voicemail). If you bounce me an email (erik@svsubwoofers.com) I can call you at any number or time you want. Sorry for the inconvenience.