That's a shame. W/ the exception of the cable drama, I've always had a spot in my heart for the Customs (I've purchased all three and they were one of the first respectable iem's I had. They definitely have one of my favorite designs.
As a side note, has anyone ever established if some kind of cable manufacturing change took place over the lifespan of the custom line? I recently picked up a pair of Custom 3's at an authorized dealer, and suprisingly, it has a very nice, soft cloth cable, free of kinks, and nowhere near as stiff & tangle prone as the previous Custom models I've purchased. Seriously, I have 2 pairs sitting here side by side, and the cables feel nothing alike. My custom 2's cable is extremely stiff, hard to bend & full of kinks, while these Custom 3's seem to have a fabulous cable.