superbu

Well, I've always been able to use it if I already had money in my account. The problem was and still is that it won't allow your to add money to your account. If your balance is below $1.29, you can't buy anything. I can get logged on again, but it won't allow me to update my now expired credit card info.

Well, SOMETHING is happening at HDGiants. They've removed all the "new release" titles from their home page, and I can no longer log on to my account. Don't know if that's a good or a bad sign.

That's a promising sign, I suppose. I just tried to add money to my account and couldn't, though. But quick, Rich Guy, burn those files to CD!

Oh, I know why... my IP address just changed. I forgot. Sorry.

Hmm, I can suddenly get on HDGiants tonight from my home computer. I even logged into my account, though it still would not let me update my credit card info, so I couldn't make a purchase. I see no other changes in the site, though. I wonder what, if anything, is going on.

Also, I'm at work right now, and I just was able to connect with MusicGiants through the Windows Media Player on my computer. Strange.

Huh! Now THAT is WEIRD, Rich_Guy. I get the same error message when trying to connect with MusicGiants through Windows Media Player (and through the Internet), but not when playing the files. The files seem to play fine. Though I'll admit I haven't tried every single one of the files I've purchased; however, all the ones I've tried have played.

What I was trying to say is that I own them because I long ago converted the lossless files to another lossless format that is not DRM'd. Whether I own the original DRM'd files, I'm not sure.

But 99% of MusicGiants tracks were DRM'd... it doesn't seem to make sense that you can play some and not others. I mean, I believe you can't play some of them; I'm just wondering if DRM is really the problem. I'll admit I haven't tested all of them. But, yes, I have read that there are programs you can get online that will remove DRM, so that's another option.

No you didn't. You rented 500 tracks and now your time is up. Any DRM content that needs to phone home is based on the bad assumption that there is someone to phone home to. I'm not renting them; I do own them... I burned them all to CD, multiple copies, so I've still got the full, lossless files. I own them. However, I personally am having no problem playing my DRM'd MusicGiants files whatsoever. I just played some right now. In fact just a couple days ago, I burned a disc full of them. So the problem must be with the previous poster's computer, not MusicGiants, because, like I said, I still can't log onto MusicGiants.

I can't get on from my home computer, either, but I can from my work computer. I can even log on from work. I get the impression they blocked the IP addresses of all their users, so you can't log on from the computer your account is registered to. Still can't add any more money to my account, though... it rejects my perfectly good credit card. I've had an album sitting in my basket since May. HDGiants has a Facebook account, and I tried posting a polite message to the effect of, "Are you ever coming back?" and IT WAS DELETED. I also PM'd their CEO Scott Bahneman on Facebook and it went unanswered. If you search news stories online, you'll find two or three articles about their being in Chapter 11 and that they're hoping to be out of it soon. Much as I loved them, I think it's extremely rude that they won't even let their customers know what's going on. No email, won't answer the phones, nothing. I bought over 500 tracks from them over a period of about three years. I'm a very loyal customer, and I'm not happy about being given the brushoff.