Kris

This is a design/manufacturing defect and should be corrected. The speaker designers added this material for a reason and during the manufacturing process it is installed in the intended location for that purpose. I am confident that the speaker designers did not intend for it to flop around in some of the speakers. There is nothing in the User Guide for maintenance or re-positioning of this material by end-user. It is located in the interior of the speaker that is not accessible by end-user. No other speakers I have ever owned require the end-user to fix internal components/materials when it is brand new.

The port is too small to get my hand through. I went to store where I purchased and the sales person has never seen this problem before. The sales person and I examined three other demo speakers and observed no problems with them. I need Klipsch technical support to give me official response of whether this insulation material was originally attached to side of enclosure in any way and has suffered a defect. I am disappointed that Klipsch has a manufacturing/control problem with this.

I just purchased, unpacked, and inspected my new pair of RP-250F speakers yesterday and observed that inside one of the speakers rear port, the white insulation material was loose and covering the port. See attached picture. Should I return speaker for replacement ?