I took them to my local Klipsch distributor and the staff actually mentioned that they have communicated the mic issue to Klipsch a couple of times before, he says that Klipsch admits that the mic issues do exist and you have speak a little louder than usual for the mic to pick up your voice (due to them being located at the back of the bud), well I demoed my issues and argued that speaking so loudly will just make me a nuisance in most public spaces. They replaced the set for me told me to wait for the mobile app to be released as it would stabilize these issues, I have my doubts but I will wait and see...