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Olivier Michaud

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  1. Olivier Michaud
    After an exchange due to issue with the rear speakers, the new BAR 48 I just received is really disappointing in sound. Surrounds and subwoofer are at the maximum level and I can barely hear them. The one I had before I kept them at 50%, maybe one or two led light up, and it was high enough... and the subwoofer vibration was high enough to create an earthquake. With the last one, the highest firmware update was the one issued on November 2019 (v83). With the new one, it gives me the one released on May 15th (v30). Is it related to that?! However, I am so disappointed. After waiting more than one month to get a new one, I just want to return it again. Could it really be v30 the problem?
  2. Olivier Michaud
    Thank you Kevin. I will follow your advice and give them a call.
  3. Olivier Michaud
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  4. Olivier Michaud
    Hello all, I have the same issue and even if I opened a ticket with Klipsch, as of now, i still haven't heard from them... I emailed them on August 11th. I just resent an email to following up, but I'm kind of discouraged. Have you been able to fix this issue?
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