Well this is ironic..... I called 1800klipsch yesterday around 11:30am needing advice on parts.
7 min wait time. 1st call on hold 37 min. 2nd call waited 42min, 3rd call on hold 22min., 4th call 17min. I dialed another number message said call back during normal business hours.
I was just mad as can be after that.
This experience just might have changed my dedication and support to Klipsch. Frustrating to say the least.
Still run all my vintage klipsch to this day though.