Promedia ultra 5.1 making noises

[mouths of the babes]

I believe the amp or subwoofer or possibly control pod on my promedia 5.1 ultras is starting to break. My system has been in use for only 2 years. What I hear coming from the speakers is something that sounds like a person shaking a metal bracelet or metal necklace. In fact, the first time I heard it was while I was watching a video lecture and I thought the guy lecturing had his mic to close to a bracelet . In addition to that, I can hear a fuzzy sparking type of sound coming from the amp. This sound coming from the amp still occurs after disconnecting all the speaker wires and input wires save for the control pod which one needs to turn it on. When I turn the system on, the usual "pop" that the speakers make sound louder now and higher in pitch. The subwoofer sometimes completely cuts out and I'm left with just the satellites producing sound. I unscrewed the amp from the subwoofer enclosure and looked around, but I didn't see anything damaged. These noises I'm hearing are sporadic.

I have read about the incredible number of people who have had problems with the amp in this system, and I'm not sure what to do from here. If I do a repair with Klipsch, do they actually fix the design problems so that they won't happen again, or do they merely replace whatever pieces are broken with the same parts?

As a side note, there is a terrible safety issue and design flaw with the control pod on the 5.1 ultras. On two occasions, the volume very quickly and automatically decided to jump way up. It goes up continuously and at a linear pace. By the time I got to the volume knob I thought my eardrums and the speakers would both blow (I was listening to music both times this happened). The volume knob on this system is very finnicky and I think it has something to do with that. You can change the volume by ever so slightly wiggling the knob, yet not increment the knob to the next notch.

[gmguy38]

I was looking around here myself for a solution to mine. I was hoping to see if there's a way I can fix it myself. The amps are simply junk. I want to say I've had mine for about 6 or 7 years. The amp failed on me a few months ago... FOR THE FOURTH TIME!! Sent it in for a refurbished one the first couple times. Lasted a year and a half, maybe 2. Third time I bought a brand new amp thinking that would finally end the problem. Nope, barely lasted a year and a half. Just collecting dust now. I fired off an email to Klipsch since the last failure complaining about the poor quality of this amp... never received a response. The sound quality was impressive and I had always planned on purchasing a Klipsch home theater system. Guess what? Since the last failure and lack of response from Klipsch, I'd be a fool to do so. And yes, their volume control has been a problem since day one. They knew about it from that time, and their only solution was to turn the knob slowly. There have been times where I didn't even touch the knob, it just shot to max. Unless Klipsch miraculously decides to take ownership for their defective equipment, I'll be buying from another manufacturer, that is, unless I figure out how to fix mine first.

[Mumrah]

Hi all,

I see that you were having issues with your control pod. Volume control issues can be caused by dirty control pot. When the control gets dirty the volume control can be eratic depending on how dirty it is when trying to turn volume up or down quickly. Try and get some electronic wash/cleaner and spray at base of the control. The volume control knob just pulls out.

As far as the "making noises" issue that sounds like a BASH circuit problem. No easy fix other than sending it out to get repaired.