seattleguy Posted January 21, 2011 Share Posted January 21, 2011 Help! I just purchased and received a new pair of cherry RF-63s (man, their big!). One has damage to the front edge of the veneer even though the box was fine. It's a split and bulge about 4 inched long in the seam at the front right edge. Not too noticeable with the grill on. The dealer has no more in stock and has asked if I'd prefer a discount on it or return both. I have no idea what to ask for a discount other than "free". Any ideas for an appropriate discount would be appreciated, especially considering how this would affect future resale if I ever did that. Thanks for the help everyone. Quote Link to comment Share on other sites More sharing options...
Ironsave Posted January 21, 2011 Share Posted January 21, 2011 Seattleguy, I would send them back unless you: A. Can live with the defect B. Plan on keeping them for life. (Imagine 20 years from now!) I am not sure what discount you received; etc; but new should= mint. To refinish that speaker (probably both; so they match) would be costly; unless you can do it yourself...... Not what you signed up for when you bought them...... (If they will refund you 50%; that is a different scenario). My .02 Good luck. Quote Link to comment Share on other sites More sharing options...
seattleguy Posted January 21, 2011 Author Share Posted January 21, 2011 Thanks for the affirmation. That's my thought as well. I'm going to return them. Quote Link to comment Share on other sites More sharing options...
onlyme Posted January 21, 2011 Share Posted January 21, 2011 If you have time, try to get a quote on repairs from a (trusted) cabinet or woodworking shop. Then you have a good idea what you can ask for in discount, and the dealer will have no "haggling" room. -Kelly Quote Link to comment Share on other sites More sharing options...
peshewah Posted January 21, 2011 Share Posted January 21, 2011 I would see what he is offering Quote Link to comment Share on other sites More sharing options...
gnatnoop Posted January 23, 2011 Share Posted January 23, 2011 yeah, at least 1/3 off list, 1/2 even better... Quote Link to comment Share on other sites More sharing options...
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