Dan O. Posted May 1, 2014 Share Posted May 1, 2014 I recently received a new pair of Status headphones as a warranty replacement for my Image One II headphones (cracks forming at the hinges). So far I'm very happy with the Status headphones. Unfortunately, I snagged the iPod cable on a door jam and broke the jack. I have the non-iPod cable as a backup, but I'd like to order a replacement cable and I've not been able to find out where/how to do that easily. Anyone have any ideas? Thanks! 1 Quote Link to comment Share on other sites More sharing options...
mustang guy Posted May 2, 2014 Share Posted May 2, 2014 Welcome to the forum, Dan! I don't work at Klipsch, but if I were you, I would call the Klipsch Technical and warranty support and see if they have one in stock you can buy. Klipsch Product Technical and Warranty Support 1-800-KLIPSCH (1-800-554-7724) Mon - Fri, 8AM - 5PM ET 2 Quote Link to comment Share on other sites More sharing options...
Dan O. Posted May 4, 2014 Author Share Posted May 4, 2014 Thanks for the welcome! Calling is definitely my fallback plan. I am surprised, though that it's not already available for order on the accessories page, since it's clearly designed as a replaceable part. Oh well, guess I'm ahead of the curve for clumsy people that own these headphones. Quote Link to comment Share on other sites More sharing options...
mustang guy Posted May 4, 2014 Share Posted May 4, 2014 Repair parts are handled a bit differently than accessories by Klipsch. Somebody here recently said they carry repair parts for 5 years, and that you need a S/N to buy them. He was talking about big speakers, not earbuds. Anyway, that is likely why you cannot find them on the site. I could be wrong. 1 Quote Link to comment Share on other sites More sharing options...
beeker Posted May 4, 2014 Share Posted May 4, 2014 good job mustang...by the way Dan O. mustang is indeed a Klipsch relative! 1 Quote Link to comment Share on other sites More sharing options...
mustang guy Posted May 4, 2014 Share Posted May 4, 2014 haha... very remotely. I think I am more related to Noah. 2 Quote Link to comment Share on other sites More sharing options...
beeker Posted May 4, 2014 Share Posted May 4, 2014 Well I'll be.......Me too! Small world! Quote Link to comment Share on other sites More sharing options...
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