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Klipsch x10i repair needed


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I have a set of klipsch x10i which I purchased on March 2012. The piece where the wire meets the jack is loose and I need to play around with it to get the sound to come from both ears at times. Is this covered under the warranty? If not where can I get these fixed?

After numerous phone calls and getting the run around, I have emailed klipsch customer service and have not read back.

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Although your warranty may have technically expired 3 months ago, you should contact Klipsch support and see what they can do. In the worst scenario that they couldn't honor the warranty, you can probably have a third party repair it with a custom miniplug. I have seen ebay listings that offer such repair service for $30 or so.

Edited by eaux
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