Jump to content

Disappointed customer of -3- IFI speaker systems! Boy was Klipsch smart offering only 1 year warranties.


MLange

Recommended Posts

The IFI system was sooooooo great after I installed it in my home office that my kids wanted them in their rooms as well. Hard to argue with the system. Fantastic sound, Great bass........................................

BUT

-2- of my systems are DOA and less than 2 years old!! Called support and there seems to be a quite well known issue with the subwoofer electronics going haywire and one day when you dock your Ipod, you get thrown across the room by the volume control which all of a sudden is only set for maximum or beyond!

First Klipsch said, $30 to fix and ship back, now its $105 since their out of warranty. Having spent a grand on -3- of these systems, I am very disappointed at the fact I need to dish out another $210 for replacements. I have no problem spending $30 and shipping (things break after all) but I feel Klipsch really let down their customers on these IFI's.

Disgruntled IFI owner on his last working system.

Marcel Lange

San Diego, CA

Link to comment
Share on other sites

  • Moderators

I'm sorry about your experience, but I must point out that there is far from a "known issue" with the iFi. Can you please email me your situation, along with the people you have spoken to thus far at Klipsch? Did you purchase the speaker directly from us?

Please let me know if I can help.

Thank you!
Amy

amy.unger@klipsch.com

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...