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On 7/13/2005 9:57:24 PM scriven wrote:
I am not familiar with the Quintet line so I can't help you on exactly where it should be set.
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The Quintet II System is made up of four very small satellites and one center of comparable size. The 3.5" woofers do not produce below 100 Hz for the satellites and 120 Hz for the center. The KSW 10 is designed to produce no more than 120 Hz at the maximum low-pass setting. Therefore, to reduce the loss of audible response and maximize performance, the maximum low-pass crossover setting should be selected (this can also be accomplished by activating the LFE switch).
Their is no question that the KSW 10 is the right match for that setup. I highly doubt the new KSW 10 is malfunctioning, but it is a possibility. What I suggest, in addition to the crossover setting specified above, is that you: turn the gain down a little on the subwoofer, so you do not harm the driver (set to approx 3/4 level); be certain the HT receiver indicates that it is sending an LFE signal; check all DSP modes, in some cases the DSP mode is set in 2 channel, in which case the sub is not included; location could be a factor, try experimenting with the location, placing the subwoofer in different spots of the room; finally, check your inputs/outputs to determine which component is failing, try connecting the sub to the tape output or audio/video output of the receiver or any other audio divice with standard "RCA" audio outputs, if the sub does not work on any of the outputs you connect it to, you likely have an issue with the sub, if it does work, the issue is the HT receiver.
Hope this helps!
Any other questions, I would be more than happy to give them a shot.
Sincerely,
Nicholas