I too was profoundly disappointed in the performance of my RC-35. From the first moment I heard it I thought, "What the heck, why are voices always so boxy sounding?" This set me off on weeks of tweaking. I tried plugging the ports, changing position, orientation, connectors, cables, every possible receiver setting, but nothing really made it acceptable for me.
Finally I became so frustrated I was literally going to chuck it out the window. But then I thought I might as well take it apart and maybe I could find some things to tweak inside the speaker. Sure, I would probably end up ruining it, but maybe I could learn a few things in the process too. Since I knew the RC-35 was a 2 1/2 way design, my first idea was to take out that last 1/2, or the woofer that only functions from 300Hz down. So I disconnected the leads to that driver and found that taking out that extra bass really opened the speaker up and made the dialogue sound really clean, just like when running in phantom center mode.
I thought my problem was fixed, Hurray! Unfortunately I must have raised the impedance so much by taking out a driver that my receiver would shut itself down at high volumes, Boooo! So instead of just taking out the bass reinforcement driver I thought, let's try to make it a full range driver by feeding it both the other woofer's and the tweeter's input at the same time. Voila, problem solved. The speaker now reproduces dialogue with greater clarity than my stock RB-75's. I'm sure I've introduced at least a couple of negative side effects, like increased comb-filtering, and for sure that 6.5" woofer has a break-up mode in the higher frequencies it is now being asked to produce, but luckily I have yet to experience any of those things, and hopefully will not until my next system upgrade.