I've found the policy (amazing what search does) on another thread.
All I've got to say is...what a bunch of crap.
I thought we lived in a capitalist society. If the dealers can't compete, tough. He needs to adapt or get out of business.
The local dealers in my area have 2 big problems going for them :
1) They're selection is nil. One place had just the Quints, the other Quints and Synergy 6. I can't listen, look, or buy another model series of Klipsch if I wanted to.
2) They charge well over 50% more than the sites online. That's an insane markup! I wouldn't mind pay an extra $50 in order to keep warranty...but $300...$400? C'mon.
TalktoKeith made a great point, how are the online stores getting the Klipschs'??? There must have been a serious warehouse heist somewhere. I truly find it hard to believe that the many, many, places online that sell Klipsch, got them from a fire sale or were stolen. What kind of hypocrisy is it that Klipsch says you shouldn't buy online, then sells stuff to online stores? Is there something we don't know? Does Klipsch really not want to offer warranties? Another audio store I visited said they stopped carrying Klipsch because the quality has gone south over recent years. Maybe there's some truth...
At any rate, a company that tries to make it difficult for me to purchase something and then for me to feel gouged when I do, does not encourage me to do business with them.