Hi,
I'm sure they have fixed the problem, and I do love Klipsch products. However, as my second pair of headphones have failed with the same problem, Amazon (UK) are no longer prepared to send me another replacement, as they have to investigate the failures to protect both myself and other consumers from the problems I have experienced. I still have the Image ONE (for working out) and Image S4i (formal occasions), but I am once again without headphones for traveling to work. If I purchase the same headphones again from Amazon, who says that they'll be the ones that are fixed? Is there a way to tell?
Whilst I do love Klipsch, this is starting to become a little frustrating...
cause_of_chaos