miketrin

That's only 3 weeks. Is that a long time? Ok i am kidding. I love to see I am not the only one being taken for a ride by Klipsch. All the forums outside of this website mention that Klipsch isn't the company it once was. They make an okay speaker they just don't have the staff to support them. I think there is like 1 person in the return department, 1 person in the factory and then 1 person in support, amy.

quote: Originally posted by allensand: I saw the message from NCatron about his new 4.1s being DOA. My set fresh out of the box would not even power up. Did full set-up as instructed, plugged power cord into the wall and voila, nothing!!! And yes, each of the four power outlets I plugged the 4.1s into were tested with a table lamp to make sure power was available. Never even got a LED light on the control-pod unit. Since there is no power-on/off switch on the sub-woofer, what else can I do other than check the push switch on the control-pod? Since the LED never comes on either red or green, I have assumed the sub-woofer which supplies the power to the control-pod via the pre-amp hook-up is DOA. Any ideas or comments are welcome. Allen Did you make the same mistake I made and actually bought them from Klipsch? If you did, I wish you luck dealing with the return department. You will need it. You would think a company such as Klipsch would test before shipping. Some people here say they do test. I say they don't. I forked out $400 for the 5.1's and they were DOA and that was around Dec 15. I am still waiting for them to ship my new ones. They tried to blame it on the packing, i beg to differ, it was untested. Good luck! This message has been edited by miketrin on 12-31-2001 at 12:21 PM