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  1. Hi all, I have a very weird issue where the sound just disappears after changing the TV source or just launching content on my Apple TV, for example. Let’s say I am playing on my PS5 and I want to switch over to my Apple TV source or any other source, and suddenly I don’t have any sound anymore. My audio format is set to Stereo/PCM on all devices, including my Samsung TV. When this happens, what I do is change the input on my speakers and then back to TV (I am using ARC), and after that, the sound just pops back suddenly. The Fives are on the latest firmware, have been factory reset multiple times, and have been tested with different HDMI and optical cables (this also happens when using OPT mode). I am not sure what to do; could it be that the internal amp is failing? The speakers are not even a year old. Here is some diagnostic information if it can help: Model Name: The Fives MAC Address: xxxxxx Serial Number: xxxxxx Model Number: 1067563 UUID: FA07104A-2B01-0000-0000-54B7E580ECD9 Current Input: TV Firmware Version: 1.6.9 Hardware Version: 02.00.01 MCU Firmware Version: 7.0.3 DSP Firmware Version: s.o. Bootloader Firmware Version: 01.00.01
  2. I was listening to music at a moderately low volume when I noticed one of my speakers cabinets faded and is dull/flat sounding now. I switched the speaker wires and the problem stayed with the speaker cabinet. Could it be a bad crossover? If you got this far, thank you for taking your time to read this, hopefully you can help me out, I'm dumb when it comes to electronics for the most part. P/N 09000231111 KG4 OAK OIL S/N 66126 W/O 12864
  3. Hello, I just received a pair of RP6000F from an authorized online dealer of Klipsch. I unwrapped them and noticed that one of the speaker on one of the towers have some adhesive between the crease of Speaker and the wooden body. I thought it is just residual that i can clean up but its stuck there. I have attached some pictures to show what I am talking about. I haven't switched it on because I am afraid of damaging anything if this adhesive is a sign that speaker is not placed correctly or is this just an aesthetic issue. So not sure what I am suppose to do: Is there a safe way to remove the adhesive? Will it impact the sound quality ? is that just an asthetic issue that I can safely ignore or I should plan on returning the floor stander. Will appreciate your help on this
  4. Hi! I tried Google searching this issue with Klipsch soundbars specifically, but the threads on these forums that I found don't seem to really help. I'm going to provide as much information here as I can: I've been experiencing some very slight audio desynchronization between my Klipsch RSB-3 soundbar and Samsung NU7100 4K TV for the past several weeks (I purchased the soundbar on sale at Best Buy during Black Friday). Usually it isn't that noticeable of a problem as it's by a frame or two, but I have been experiencing it more frequently and with more alarming desynchronization in the last week or so. It seems to have gotten way worse since this past weekend; my Internet was going to shit and experienced lots of issues, which shouldn't impact the soundbar sync (I don't think), but just an observation. The soundbar is connected to my TV via digital optical cable. I tried removing the power and digital optical cables from the soundbar and TV and plugging them in, which resulted in no change. I tried powering off and on the soundbar and whatever app I was watching. Then I tried adjusting the "Audio Delay" setting in my TV's settings and did not really find a solution there, either. Unfortunately I don't believe my TV has any sort of sync option and the soundbar does not show up as a device in the TV settings, so I'm completely lost on what to try now. It seems like all of my system software (at least on my TV) is up to date, too. Maybe importantly, when I attempted to turn the audio back to the TV speaker audio, it also kind of seemed like the audio sync was off.. can't say this with 100% certainty though. To clarify, this has only really become a recent issue. For the most part the audio sync between the soundbar and TV has been acceptable until recently. If anyone needs any further information on any of my settings or devices or anything, please let me know. I'm hoping that I won't have to send the device in or return it for a new one. Thank you for any assistance!
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