mike_cain Posted February 21, 2002 Share Posted February 21, 2002 Hi all. I've had these 5.1's since about october (I bought a set when they first came out, but the sub was a dud ). These ones have been working great, up until this afternoon. Now every ten to thirty seconds or so, the front, center, and rear speakers stop playing, but the sub keeps going. Ten or thirty seconds later, the missing channels come back in like nothing's happened. Is this a temporary problem I can fix, or am I stuck with another set of duds? Quote Link to comment Share on other sites More sharing options...
justin_tx_16 Posted February 22, 2002 Share Posted February 22, 2002 have you checked to make sure it is not your sound card? do you have the Creative Audigy? try another input like using a portable cd player. what is the first letter on your serial number on the back of teh subwoofer on the white strip of sticker? also, for best results, post ProMedia related queries in the ProMedia forums found further down the page ------------------ -justin I am an amateur, if it is professional; ProMedia help you want email Amy or call her @ 1-888-554-5665 or for an RA# 1-888-554-5665 Klipsch Home Audio help you want, email support@klipsch.com or call @ 1-800-KLIPSCH RA# Fax Number=317-860-9140 / Parts Department Fax Number=317-860-9150 ProMedia 5.1 Placement Help s> Quote Link to comment Share on other sites More sharing options...
mike_cain Posted February 22, 2002 Author Share Posted February 22, 2002 I have a tb santa cruz (none of that creative junk ). I left something out: when I switch the speakers to headphone mode, the headphones work perfectly; so I don't think it's the soundcard. Quote Link to comment Share on other sites More sharing options...
justin_tx_16 Posted February 24, 2002 Share Posted February 24, 2002 ok, you sound to have a problemed amplifier. contact Klipsch for more trouble shooting and probably a replacement, the info is below. ------------------ -justin I am an amateur, if it is professional; ProMedia help you want email Amy or call her @ 1-888-554-5665 or for an RA# 1-888-554-5665 Klipsch Home Audio help you want, email support@klipsch.com or call @ 1-800-KLIPSCH RA# Fax Number=317-860-9140 / Parts Department Fax Number=317-860-9150 ProMedia 5.1 Placement Help s> Quote Link to comment Share on other sites More sharing options...
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