PorcelanGod Posted July 29, 2002 Share Posted July 29, 2002 I purchased an Alienware system about 14months ago and just recently my ProMedia 4.1 system stopped working. I don't get a standby light(red) nor a good system on light(green) on the pod. I'm pretty sure the subwoofer power supply is shot. My question is where can I find a place to repair it? I know you can buy the systems from Compusa and BestBuy, which are both located near me. Are the authourized service centers. Do I need to call Klipsch customer service first? Any and all suggestions are welcomed. By the way, I've read a few posts already and my system does not have any outside of the box fuses or reset buttons on it. Thanks in advance. Quote Link to comment Share on other sites More sharing options...
justin_tx_16 Posted July 29, 2002 Share Posted July 29, 2002 wrong forum, but i forgive you could be a bad control pod since that actually completes the power circuit. cost $50, under one year warranty, free! could be dead power supply. only person authorized to fix them is klipsch. but if they are out of warranty, try an electronics store that does that primarily or a REAL KLipsch dealer like Tweeter, best buy and Compusa would probably not do it. ------------------ -justin SoundWise promediatech@Klipsch.com /1-888-554-5665 - RA# 800-554-7724 ext 5 s> Quote Link to comment Share on other sites More sharing options...
PorcelanGod Posted July 30, 2002 Author Share Posted July 30, 2002 Thanks for the help Justin. I did a search and there is a Tweeter near by. Thanks Quote Link to comment Share on other sites More sharing options...
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