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Klipsch connect app?


JerryJ
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The Connect App just showed up on Google Play Store in Australia a day or two ago.

I successfully updated my T5 True Wireless firmware last night.

It was pretty buggy and took about 3 tries, but it's now complete and all running properly.

I had to uninstall/reinstall Connect to get the final confirmation that both earbuds were on the new firmware.

And I THINK that the BT connection is a bit more stable. I walked around the house forgetting they were in my ears, where as they would have dropped out previously.

But time will tell - I'll see if the connection degrades over time.

 

Edited by JDK
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I tried to update my new T5s with the connect app and after many failed attempts the right earbud was bricked. Since they were less than 1 week old Amazon replaced them. Now I would like to update the new pair but think the connect app update is faulty. Is anyone able to use the app?

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I purchased the T5 due to my past experiences owning X10 series and the low price point for a higher end earbuds. I mainly ignored all the negative reviews because I wanted to give this pair a try for the price. After receiving them and downloading the Klipsch Connect App, I had to do the firmware update. You cannot use the app (equalizer) without updating firmware. I probably spent 2-3 hours last night and this morning trying to update the earbuds. After multiple failed attempts, I reached out to Klipsch through their website chat. Then after going through the recommended steps, the right earbud was "bricked". Most likely due to bad coding or the way the firmware is pushed through bluetooth. Now I have 1 working earbud and the other is completely non working. Klipsch while still on the chat with me said they would send out an exchange pair... I will give that pair a try before updating this review. Purchased on 8/28 received 8/30, bricked 8/31/20. I guess I have half their product for half the price, paid $78 at the time of this post. Replacements have been on backorder for over a week. Klipsch did not provide tracking or further updates... not good Klipsch, not good...
 
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On 8/5/2020 at 10:54 AM, Big Glenn said:

I tried to update my new T5s with the connect app and after many failed attempts the right earbud was bricked. Since they were less than 1 week old Amazon replaced them. Now I would like to update the new pair but think the connect app update is faulty. Is anyone able to use the app?

I had the exact same problem with the right ear bud brick after trying to install the firmware update. I was sent the replacement and received it today. Ive been looking all around the web to see if the app has been fixed. definitely not confident it has. Im going to hold of on the firmware update. Let me know if you finally got yours to update. Would like to know some tips and tricks before I have to replace these too. I read earlier a guy replaced 3 of them. ALL SAME ISSUES.

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I have tried for the last three days to update the Firmware v3.9.5 from Klipsch for the T5 True Wireless Earbuds, and always end up with either 'There was a problem completing the Upgrade' or 'Rebooting...no matter what Klipsch instructions I followed (Video, Screen Directions, Online), they all failed! Neither Left  nor Right will update. This means until I can get Firmware to update the Equalizer app portion is not available! From the comments above, it sounds like both earbuds are faulty? Anyone have a suggestion, prior to returning?

Thanks

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Finally guys! The trick is to do a factory reset after successfully updated the firmware in both L&R, then open the app and now you can customise the name but in the next step there's another wall, stuck in "connecting", here is when it comes another factory reset, after that finally you can open the EQ and a few settings. I have wasted so much fun to find this solution instead of accoplishing my school project so I have to use https://www.topwritersreview.com/reviews/edubirdie/. I hope after that everything goes right, we'll see. Keep us updated guys how everything works for you.

Edited by blissann
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