John Bee Posted November 5, 2021 Share Posted November 5, 2021 (edited) Hi, I recently got a new pair of The Fives. On the very first day I noticed that the control wheels are skewed and thus the right side of them are scratching/touching the silver panel. I returned the speakers back to the seller, but they are saying that this is by design. I really doubt that because judging from photos online and common sense it does look like a defect to me. I've attached photos to this thread and recorded a video as well: https://www.youtube.com/watch?v=24mSAiQj0tM Can you please check your The Fives and let me know if the control wheels on yours are the same? Adding a photo would be ideal. Thank you! Best, John Edited November 5, 2021 by John Bee Added another photo Quote Link to comment Share on other sites More sharing options...
techguy52 Posted November 5, 2021 Share Posted November 5, 2021 I would have never noticed until I read your message but mine do too. Although I would call it sloppy QC instead of "by design". I can hear a slight rubbing sound from both actually when turning them, seems to come from the front right side on both, as if they were mounted on a slight diagonal instead of perpendicular to the slot. But like I said I have never noticed it before so it didn't bother me. When I first looked at them and even looking at the picture you don't see it, or at least I didn't. It's only when I was looking straight down and turning them that I noticed. Quote Link to comment Share on other sites More sharing options...
John Bee Posted November 6, 2021 Author Share Posted November 6, 2021 13 hours ago, techguy52 said: I would have never noticed until I read your message but mine do too. Although I would call it sloppy QC instead of "by design". I can hear a slight rubbing sound from both actually when turning them, seems to come from the front right side on both, as if they were mounted on a slight diagonal instead of perpendicular to the slot. But like I said I have never noticed it before so it didn't bother me. When I first looked at them and even looking at the picture you don't see it, or at least I didn't. It's only when I was looking straight down and turning them that I noticed. Thanks for sharing! It actually does seem better in your case - if I had your pair it would not bother me. Quote Link to comment Share on other sites More sharing options...
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