dylankmz Posted July 21, 2023 Share Posted July 21, 2023 Hi all, I have a very weird issue where the sound just disappears after changing the TV source or just launching content on my Apple TV, for example. Let’s say I am playing on my PS5 and I want to switch over to my Apple TV source or any other source, and suddenly I don’t have any sound anymore. My audio format is set to Stereo/PCM on all devices, including my Samsung TV. When this happens, what I do is change the input on my speakers and then back to TV (I am using ARC), and after that, the sound just pops back suddenly. The Fives are on the latest firmware, have been factory reset multiple times, and have been tested with different HDMI and optical cables (this also happens when using OPT mode). I am not sure what to do; could it be that the internal amp is failing? The speakers are not even a year old. Here is some diagnostic information if it can help: Model Name: The Fives MAC Address: xxxxxx Serial Number: xxxxxx Model Number: 1067563 UUID: FA07104A-2B01-0000-0000-54B7E580ECD9 Current Input: TV Firmware Version: 1.6.9 Hardware Version: 02.00.01 MCU Firmware Version: 7.0.3 DSP Firmware Version: s.o. Bootloader Firmware Version: 01.00.01 Quote Link to comment Share on other sites More sharing options...
ChillyWilly Posted February 5 Share Posted February 5 Have you figured this out yet? I'm having the same problem. When I switch between apps on my Samsung TV, I get no sound from the speakers. My work around is to toggle the speaker source from TV then back. Quote Link to comment Share on other sites More sharing options...
drjeep Posted April 3 Share Posted April 3 I have the same issue and it's driving me mad. Not sure if this is an issue with The Fives or Samsung TV. All I know is I didn't have the same issue with my soundbar. I love the sound of these speakers but they seem to have software issues. 1 Quote Link to comment Share on other sites More sharing options...
the real Duke Spinner Posted April 13 Share Posted April 13 I purchased a Klipsch DVD player 10 years ago or so .. Sent it back 7 times in 10 months I use it just as an amplifier for the display these days ...What I am hearing here is that things are no better. ,🙄 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.