PowerPOPE Posted June 28, 2001 Share Posted June 28, 2001 I recently purchased (June 28, 2001) a Promedia 4.1 system here in Toronto through Kromer Radio. After about two hours of listening at half its max volume i noticed that the sub got extremely hot (i couldn't touch it) and the sound from the speakers deteriorated substantially (pops and bzzz's). i've been reading the forum topics and that there is a problem with the hearsink of the sub. Is mine defective? How can i get it replaced if it is a defective unit? Quote Link to comment Share on other sites More sharing options...
Paragon Posted June 28, 2001 Share Posted June 28, 2001 You might want to try contacting your place of purchase and see if they can take care of it else contact Klipsch Quote Link to comment Share on other sites More sharing options...
Obsydian Posted June 28, 2001 Share Posted June 28, 2001 Take it back to where you bought it. I had the same problem with the first set I purchased. You plainly got a defective set. Second set may work just fine. Just tell the sales person to read this forum and you will have no problem having it replaced. Quote Link to comment Share on other sites More sharing options...
PowerPOPE Posted June 29, 2001 Author Share Posted June 29, 2001 I packed up these defective units already so that i could return them tomorrow. This is such a hassle since i don't have a car and i'll have to lug this 40 pound speaker set AGAIN to downtown toronto. the replacement speakers better not be defective again. Quote Link to comment Share on other sites More sharing options...
PowerPOPE Posted June 29, 2001 Author Share Posted June 29, 2001 Obsydian, where did you buy your 4.1's???? i bought mine at kromer radio. Quote Link to comment Share on other sites More sharing options...
Obsydian Posted June 29, 2001 Share Posted June 29, 2001 Bought them at Trutone Electronice. 980 Dundas St. E. Mississauga. Quote Link to comment Share on other sites More sharing options...
Rkn-Rod Posted June 29, 2001 Share Posted June 29, 2001 PowerPOPE typed- I packed up these defective units already so that i could return them tomorrow. This is such a hassle since i don't have a car and i'll have to lug this 40 pound speaker set AGAIN to downtown toronto. Now that's dedication. Roll on, trooper! Quote Link to comment Share on other sites More sharing options...
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