High pitch squeaking noise - Promedia 5.1

[jason123]

I just bought the Promedia 5.1 system two weeks ago, and I'm having some major problems. There is a high pitch squealing sound coming from my speakers constantly.

I'm not sure if I somehow blew them out, but I don't think that is the problem. Is there an issue with interference from other electronics? I'm in a dorm, so there is no way I can move my speakers around to try somewhere else.

It's not a problem with my computer either, because even when I turn the comp off the hissing sound is still there.

Thanks,

Jason

[jason123]

I'm just going to send the system back and get a new one, since technicaly support said they're probably defective and that they've acknowledged that on this forum.

later

[thatguybil]

Jason I think i have the same problem as you. A set of my 2.1 squeal after I use them for about an hour or 2. How did you go about getting an RA number from these guys?

Charlie

[PhilH]

thatguybill:

Call 1-888-554-5665.

PhilH

[jason123]

I contacted Amy (amy.platt@klipsch.com) for my issue. She's really helpful, and she'll put you in contact with a someone who will get you the RA information and what not...and Klipsch is sending a Fed Ex truck to my dorm to pick up the speakers. Can't beat that service.

They said there isn't a known problem with the 2.1 or 4 systems, so make sure you tell Amy what exactly your problem is.