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Trey Cannon

Klipsch Employees
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Posts posted by Trey Cannon

    That's customer service

    in Technical/Restorations

    Posted

    Soundog,

    We could not have written that any better ourselves. Thank you for your input. Our goal, as it has been for the last 50+ years, is to produce the highest of quality product and support that product the very best we can. We look at a customer that buys an older product as part of the family. (maybe once removed.Wink.gif and are glad to help when we can. And yes, we do hope that kind of service for those customers will lead to them choose our product from then on.

    Bryan2,

    We hope you are happy with the new grill.

    ------------------

    Trey Cannon

    Technical Support

    Klipsch Audio Technologies

    • Like 1

    Is there a Klipsch Bumper Sticker????

    in General Klipsch Info

    Posted

    Ok guys I've got the skinny on new goodies from marketing.

    "Thanks! Tell them I am getting new wearables and their input is invaluable. Check back in 4 or so weeks!

    Thanks!

    Cris

    I haven't seen them, but if that gang is creating it, it will be cool.

    ------------------

    Trey Cannon

    Technical Support

    Klipsch Audio Technologies

    This message has been edited by trey cannon on 02-06-2002 at 10:20 AM

    • Like 1

    Good Old Days.

    in Technical/Restorations

    Posted

    If I want to remember the old days I just walk into the living room...there sets the 1967 cornwalls with the 1982 Yamaha receiver...1982 14ga speaker wire...

    It all still sounds just like it did way back when...

    Wink.gifs>

    ------------------

    Trey Cannon

    Technical Support

    Klipsch Audio Technologies

    • Like 1

    Any one going to CES?

    in General Klipsch Info

    Posted

    You all should have come to the show. The Klipsch booth was one of, if not the busiest booths at the show. Standing room only, most of the time.

    We had "see through" RSW subs out where everyone could see what they are made of. (pic's to come) We all had fun.

    One of my favorite parts was the Megadeath tune at the end of each day. (at no less than 115db from the RF-7 system driven by the Aragon 7ch system) Now that drew a crowd.

    Another fun thing was watching people walk by the booth while we demo something like U-571 or Pearl Harbor. I think the record height a person jumped when the bombs went off was 4.3 inches.

    One of the problems we had was keeping some of the "pretty pieces" held on the booth with Velcro to stay on...

    BTW: Donna, I will take care of you later...

    ------------------

    Trey Cannon

    Technical Support

    Klipsch Audio Technologies

    • Like 1

    Any one going to CES?

    in General Klipsch Info

    Posted

    I will be at the Consumer Electronics show in Las Vegas this next week. If you are at the show, Please come by and say Hi. I will be there from Tue. Thru.

    Yall come.

    ------------------

    Trey Cannon

    Technical Support

    Klipsch Audio Technologies

    This message has been edited by trey cannon on 01-05-2002 at 08:56 PM

    • Like 1

    Pual Klipsch

    in General Klipsch Info

    Posted

    They do now have a computer but they don't look at the board. Paul is doing well. I visited with him at Thanksgiving. At 98 he still loves to laugh.

    ------------------

    Trey Cannon

    Technical Support

    Klipsch Audio Technologies

    • Like 1

    K-Horn Squawkers

    in Technical/Restorations

    Posted

    I am out of that contest....I have moved to Indy.

    ...although I am well on my way, getting into that race here.....

    The move went well, at lest as well a move can

    Kathy has job teaching 7th grade. (inter city schools, what a change)

    The kids are adjusting pretty good.

    Maybe I can find time to get on and visit with you guys more

    ------------------

    Trey Cannon

    Technical Support

    Klipsch Audio Technologies

    • Like 1

    Hope plant closure

    in General Klipsch Info

    Posted

    Tony,

    You know me, if I can get in on it I will.

    If this happens, I will be there...

    If I can ever get my computer at the house to work, as it should I will start posting again....

    ------------------

    Trey Cannon

    Technical Support

    Klipsch Audio Technologies

    This message has been edited by trey cannon on 09-20-2001 at 03:36 PM

    • Like 1

    HELP! K-horn disaster (?)

    in Technical/Restorations

    Posted

    Ray,

    If he swaps the channels on the amp and there is a problem with the amp and that channel did hurt the original driver, he could hurt the other driver. This is not where I would expect to see the problem, but never say never....

    That was one of those "just in case" statements.

    cwm4.gif

    ------------------

    Trey Cannon

    Technical Support

    Klipsch Audio Technologies

    HELP! K-horn disaster (?)

    in Technical/Restorations

    Posted

    Sunnysal,

    If you try the amp thing you could hurt the driver. I would look at the back of the driver. If it is a "M" driver, I have seen the black plastic back air chamber get loose. If this is the case, the sound will happen at a certain volume and frequency. You can sometimes find this by "tapping" on the back of the driver.

    If it is not loose, then you may be:

    1. Over driving the driver.

    A: dont turn the amp up that high...

    2. You could have a cap that is braking down. Letting to much bass into the mid driver. It may hold up at low volume and not at high volume. A: you could send the amp into Klipsch for repair / testing. You will need to get a RA and pay $60.

    3. A problem in the electronics.

    A: do as Ray suggested swap the channel. to see if the problem stays with the speaker or the amp.

    Let me know what you find out. You can call me or e-mail me. trey.cannon@klipsch.com 1-800-554-7724.

    ------------------

    Trey Cannon

    Technical Support

    Klipsch Audio Technologies

    This message has been edited by trey cannon on 09-04-2001 at 09:12 PM

    • Like 1

    KSW-12 not working

    in Technical/Restorations

    Posted

    Hey Guy,

    We have been having problems with the phone.

    I may not have gotten your mesg.

    I suggest you try a fuse from radio shack

    part #270-1022 this is a 1.5 amp slow blow.

    It should work fine

    If it blows, then you have a posiable bad amp.

    Good luck!

    ------------------

    Trey Cannon

    Technical Support

    Klipsch Audio Technologies

    • Like 1

    MY CORNWALLS 4 SALE :(

    in General Klipsch Info

    Posted

    I do keep my ear to the ground... and when I hear of someone that is having a momentary lapse in reason and it gives me a chance to get another pr. of Cornwall....

    It's good that you kept them.

    It would be like selling the kids....

    ------------------

    Trey Cannon

    Technical Support

    Klipsch Audio Technologies

    • Like 1

    Driver info?

    in General Klipsch Info

    Posted

    There were 3-4 "running changes" in the epic line. What you have is one of the early woofers. You may be lucky and find that part number still in stock. The way to find out is call customer service (1-800-554-7724) and ask if they can still order that number.

    Your woofer has a little heavier cone than the new woofer. The port length was cut in halve and a network change was made.

    If you go to the new woofers, change networks and shorten the port.

    If you can get the older woofer, do that. It makes the repair easier.

    ------------------

    Trey Cannon

    Technical Support

    Klipsch Audio Technologies

    • Like 1

    survey

    in Home Theater

    Posted

    Thanks everyone

    we are still gathering data

    I will post a curve of how this averages out.

    R & D is fun......

    ------------------

    Trey Cannon

    Technical Support

    Klipsch Audio Technologies

    • Like 1

    survey

    in Home Theater

    Posted

    I have a lot of good data.

    Keep it coming.

    I will tell you all about this when we are through. The HT guys here will use this data...some how...

    There has been a lot of hits on this post

    I have no where near that number of reply.

    I can only guess that the ones that haven't are still looking for their tape....

    Now were did I put that (*&&*%#) thing.....

    ------------------

    Trey Cannon

    Technical Support

    Klipsch Audio Technologies

    • Like 1
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